Shipping policy

Orders are processed within 1-2 business days after payment confirmation.

As all items sold are second-hand and often unique, processing times may vary slightly depending on order volume.

 

SHIPPING DESTINATIONS

We currently ship to France and selected European Union countries. All orders are shipped from France.

 

SHIPPING METHOD

All orders are shipped using standard or express delivery only.

 

SHIPPING RATES

Shipping costs are calculated and displayed at checkout before order confirmation.

 

DELIVERY TIMES

Estimated delivery times depend on the destination and the carrier.
These delivery times are provided for reference only.

 

DELAYS AND CARRIER RESPONSIBILITY

The seller cannot be held responsible for delivery delays caused by the carrier.

 

INCORRECT SHIPPING INFORMATION

Please ensure that all shipping information provided at checkout is accurate and complete. Orders with incorrect or incomplete shipping details may result in delays or cancellation. If you need to change shipping informations, please contact us at support@elusiv.fr

Please note that deliveries outside the European Union are currently not available to avoid customs-related issues.